Your Service Family Accommodation

This form should only be used for existing repairs, this will enable our customer service agents to be readily available for calls relating to any critical or emergency repairs. Our team are working hard to respond within 24 hours Monday-Friday.

Note: If you need to cancel or change an appointment within 24 working hours, please call our Helpdesk allowing us time to reschedule our engineer.

Please can you inform our advisors if you are self-isolating with Coronavirus.

Your Details

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To rebook your appointment:

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AM (8am - 1pm) PM (12pm - 6pm) School (10am - 2pm) Mid (11am - 3pm) All day (8am - 6pm)